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Quality Policy

  • Supply products that are fit for use and have the desired quality in accordance with clientele requirements and specifications. Our clientele expect safe, reliable, and optimum cost products delivered on time.​

  • Implement and promote a culture of risk-based thinking to improve business continuity.

  • Continually improve and enhance our quality performance.

  • Develop competency through training, teamwork, and other team-building activities.

  • Endeavour to comply with appropriate legal, applicable statutory, and regulatory requirements.​

  • To achieve the above objectives, satisfy and enhance customer expectations, ARC is totally committed to implementing, maintaining, and continually improving the quality management system in conformity with the Bizsafe and ISO 9001 standards. 

  • Quality problems arising in various areas are to be identified and solved with speed, technical efficiency, and economy. We shall focus our resources, both technical and human, towards the prevention of quality deficiencies to satisfy the organizational goal of: "Always Ready for Crisis". 

  • The successful operation of the system relies upon the co-operation and involvement of personnel at all levels. Our commitment to quality will ensure the continued success of our company and the satisfaction of customers and staff. 

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